Managed Print Service Agreement
Tailored to Your Business Needs. Streamline Your Operations and Improve Your Bottom Line
Customised service agreements
Tailored Service Plan
At Workplace digital, we acknowledge that each business is distinct with its own set of challenges and specific demands. Hence, we provide customised service agreements that cater to the unique requirements of each business case.
Our offerings include tailored solutions such as out-of-hours response, on-site technician allocation, and personalized KPIs. We have the capability to create a support plan that suits your needs, whether you operate locally, nationally, or internationally.
The Gist
Overview
WPD Managed Services
Remote Toner Distribution
Printer Care Pack
Fix Service
Suport
24/7 monitoring
WPD Managed Services
With a partnership with Workplace Digital a sought-after approach for addressing your printer’s day-to-day upkeep, repairs, servicing, and consumable needs is through our Fully Managed Support plans. This comprehensive support package encompasses 24/7 monitoring, proactive diagnosis, proactive toner supply, and scheduled preventative maintenance, providing a complete solution for your printer.
In addition, every customer who opts for the Fully Managed Support plan is assigned a dedicated account manager who continuously reviews performance to ensure optimal results.
Advance
We Know Your Needs
Remote Toner Distribution
With our customised software installed on all networked devices, the days of fretting over sourcing or ordering new toners for your device are long gone. Our remote monitoring system ensures that we distribute toner to you before it runs out, eliminating any concerns about being left without toner. You can rest assured that this worry is now a thing of the past.
Taylored
Takes Care of the Technical Details
Printer Care Pack
It’s important to recognise that not all printers are the same, and not every Support Agreement is appropriate for every printer. If you’re a low-volume print user or have a non-meter-based product, it may be simpler and more equitable to opt for one of our Annual or Multi-year Care packs, which provide peace of mind.
These Care packs include parts and servicing but are not tied to printer usage. The Care pack cover all parts, labour, and callouts, and you only pay for consumables as required
Carepack
Ensuring Ongoing Success
Fix Service
While we provide a range of services, from comprehensive all-inclusive plans to Carepacks, we understand that there are times when you simply require a printer repair without any formal commitment. Perhaps you’re working on a short-term project or using the printer for a one-time job. In such cases, our Break Fix service is available for your convenience.
As the name suggests, if your printer is broken, we’ll fix it. This straightforward fee-for-service approach is designed to get your printer up and running as quickly as possible.
What We Offer
Other Services
Optimize your printing operations with expert management
Compare prices and get the best deals on print equipment
Enhance your printing capabilities with advanced software
Enhance your communication and connectivity solutions
Furnish your office space with stylish and functional furniture
Get flexible finance solutions for your office equipment
Understand your printing needs and reduce costs by our print audit service
Get reliable support and maintenance for your IT infrastructure
 Get cutting-edge visual solutions for your business
Contribute to improving your Corporate Social Responsibility (CSR) efforts
Quick and efficient photocopier repairs by certified technicians
Streamline your document management processes
Protect your business from cyber threats and attacks
Ensure a healthy and comfortable work environment
Minimizing your carbon footprint without compromising on performance
Get Solutions Tailored to Your Business Needs
Streamline your operations and unlock your business potential with our tailored solutions. Schedule your consultation now and let us help you drive growth and efficiency.
